Last updated: August 17, 2026
At Healthy Living Reset, we want you to feel confident when purchasing our digital products. Because our products are delivered digitally and can be accessed immediately after purchase, we have a specific refund policy for digital downloads.
Digital Products
All products sold through Healthy Living Reset are digital products. Once your purchase has been completed and the product has been delivered or accessed, the product cannot be physically returned.
For this reason, all digital product sales are generally final and non-refundable.
However, we understand that exceptional situations can occur, and we are happy to review refund requests on a case-by-case basis.
When You May Be Eligible for a Refund
You may contact us for a refund if:
You were charged more than once for the same purchase.
You purchased the wrong product due to a technical error on our website.
You were unable to access or download your purchased product because of a technical problem that we were unable to resolve.
You received a corrupted, incomplete, or materially defective file and we were unable to provide a working replacement.
There was an unauthorized transaction on your payment method.
Refund Requests
If you believe you qualify for a refund, please contact us within 7 days of your purchase.
Please include:
Your full name
The email address used for your purchase
Your order number
A description of the issue
Any relevant screenshots or information that can help us investigate the problem
Contact us at:
support@healthylivingreset.com
We will review your request and respond as soon as reasonably possible.
Downloaded or Accessed Products
Because our products are digital, requests based solely on changing your mind, not using the product, or downloading/accessing the product but deciding that you no longer want it are generally not eligible for a refund.
We encourage you to carefully review the product description and included materials before completing your purchase.
Duplicate Purchases
If you accidentally purchase the same product more than once, please contact us. We will review the duplicate transaction and, where appropriate, refund the duplicate purchase.
Technical Problems
If you experience a problem accessing your purchase, please contact us before requesting a refund.
We will make reasonable efforts to help you resolve the issue and provide access to the product you purchased.
Refund Processing
If your refund is approved, the refund will generally be issued to the original payment method used for the purchase.
Depending on your bank or payment provider, it may take several business days for the refund to appear in your account.
Unauthorized Transactions
If you believe your payment method was used without your authorization, please contact us immediately at:
support@healthylivingreset.com
We may request additional information to investigate the transaction.
Policy Changes
Healthy Living Reset reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Refund Policy, please contact:
Healthy Living Reset
Email: support@healthylivingreset.com
Website: HealthyLivingReset.com